Define High-Context and Low-Context Cultures and Explain How Communication Messages

question 20

Essay

Define high-context and low-context cultures and explain how communication messages may differ when the communicator has to refuse to refund a purchase. Use an example such as this one: May purchased a 3G mobile phone,but found the memory was insufficient to hold all the data the she wants to load into it. May has used the phone for two weeks and has requested a refund,but you,the communicator,have to refuse. Imagine you are from a low-context culture and think what you would say. Then take the part of a high-context culture member.

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Definitions:

Collective Responsibility

The concept that individuals in a group share responsibility for actions taken by the group as a whole, including the outcomes of those actions.

Shared Leisure Interests

Shared leisure interests refer to common activities or hobbies that people enjoy during their free time, forming a basis for social connections and community.

Robert Bellah

An American sociologist known for his work on the role of religion in modern society, particularly through the concept of civil religion.

Leisure

Free time when an individual is not working or fulfilling obligations and can choose activities for relaxation, enjoyment, or other personal interests.