Based on the Results of Bargh's Studies on Primed Stereotypes

question 119

Multiple Choice

Based on the results of Bargh's studies on primed stereotypes, which of the following primes would likely lead people to improve their performance on a spelling test?

• A)presentation of words associated with intelligence, like "professor" and "clever"
• B)presentation of misspelled words, like "boifrend" and "strayned"
• C)presentation of unusual words, like "myopia" and "skink"
• D)presentation of long words, like "marmalade" and "frequency"

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Definitions:

Service Quality Standards

Benchmarks established to ensure services meet customer expectations and requirements, fostering customer satisfaction and loyalty.

Delivery Gap

A discrepancy between a company's service delivery standards and the actual service delivered, often leading to customer dissatisfaction.

Positive Word of Mouth

The spread of favorable information and recommendations about a product, service, or brand through conversations among consumers.

Empowerment Gap

The difference between what customers expect in terms of control and influence over a service, and what they perceive they actually receive.