The Physical Environment of a Training Program

question 43

Multiple Choice

The physical environment of a training program:

• A) Does not matter - people can learn anywhere
• B) Should be designed to enhance learning
• C) Is usually left up to the Hotel
• D) Is always determined by top management

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Definitions:

Programmed Decisions

Decisions that are routine and repetitive, often made using predetermined rules and procedures.

False Consensus Effect

A cognitive bias whereby individuals overestimate the extent to which their beliefs, feelings, or behaviors are shared by others.

Innovation Process

A sequence of actions involving the creation, advancement, and execution of novel concepts or items.

Heuristics

Simple, efficient rules, either hard-coded by evolutionary processes or learned, that help in making decisions, forming judgments, or solving problems.