Middle Managers Will Most Likely Have To

question 117

Multiple Choice

Middle managers will most likely have to:

• A) facilitate a bottom-up planning approach to supervising
• B) manage the performance of entry-level employees
• C) implement the changes generated by top managers
• D) develop employees' commitment to and ownership of the company's performance
• E) monitor long-term environmental trends

Awareness of the implications of contractual terms in employment agreements.

Grasp the concept of employment-at-will and statutory rights within the context of employment law.

Understand the importance of viewing discipline as an educational process rather than punishment within an organization.

Learn about the role of legislation such as the Personal Information Protection and Electronic Documents Act (PIPEDA) in the workplace.

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Definitions:

Territory-Aggregate Management

The process of overseeing and optimizing sales and marketing efforts within a specific geographical area or market segment.

Double Positioning

A branding strategy where a product or service is positioned to appeal to two different target markets or segments simultaneously.

Key Customer

A significant client who contributes a substantial portion of a business's revenue, often receiving special attention and preferential treatment.

Sales Policy

A set of guidelines or rules that govern the sales processes and practices of an organization, aiming to ensure efficiency and consistency.