Which Skills Increase in Their Importance to Success as Managers

question 2

Multiple Choice

Which skills increase in their importance to success as managers rise through the managerial ranks?

• A) human skills and decisional skills
• B) informational skills and the motivation to manage
• C) conceptual skills and the motivation to manage
• D) conceptual skills, technical skills, and human skills
• E) human skills and informational skills

Understand ergonomic principles for setting up a computer workstation.

Recognize the procedures for opening, operating, and closing a medical office.

Understand the impact of discrimination and cultural diversity in medical practice settings.

Recognize the characteristics and handling of highly contagious diseases in a medical office.

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Definitions:

Unconditional Positive Regard

A concept in client-centered therapy involving an acceptance and support of a person regardless of what they say or do, emphasized by psychologist Carl Rogers.

Carl Rogers

An influential American psychologist who founded the humanistic approach to psychology, emphasizing the importance of the self and the individual's potential for self-growth.

Transference

A phenomenon in psychotherapy wherein the feelings, desires, and expectations of the patient towards significant people in their life are redirected or applied to the therapist.

Countertransference

involves the redirection of a therapist's feelings and attitudes from their own personal background towards a client.