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Because external environments can be dynamic, confusing, and complex, managers use a three-step process to make sense of the changes in their external environments. Those steps are (1) environmental scanning, (2) interpreting environmental factors, and (3) acting on threats and opportunities.
Personal Reward
A benefit or positive outcome that an individual receives or perceives to receive after performing a particular action.
Social Exchange Theory
A theoretical framework suggesting that social behavior is the result of an exchange process aiming to maximize benefits and minimize costs in relationships.
Altruism
The selfless concern for the well-being of others, often leading to acts of kindness without expectation of reward.
Companionate Love
A type of love marked by profound attachment, companionship, and emotional closeness, commonly observed in enduring relationships.
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