A ____________Exists When There Is a Gap Between a Desired

question 112

Multiple Choice

A ____________exists when there is a gap between a desired state (what managers want) and an existing state (the situation that the managers are facing) .

• A) service gap
• B) benchmark
• C) condition of uncertainty
• D) minimum threshold
• E) problem

---

Definitions:

Dishonored

refers to a financial instrument, like a check, being refused by the bank upon presentation for payment due to insufficient funds or other reasons.

Endorses

The act of signing the back of a check or any other document, which signifies agreement, approval, or endorsement of its contents.

Instrument

A writing that serves as evidence of the right to payment of money.

Dishonor

The refusal or inability of a party to accept or pay on a financial obligation when due.