The Three Steps in the Basic Process of Managing Organizational

question 27

Multiple Choice

The three steps in the basic process of managing organizational change outlined by Kurt Lewin are_____________ .

• A) unfreezing, change intervention, and refreezing
• B) organizational change, departmental change, and individual change
• C) change definition, change motivation, and change
• D) synthesizing, motivating, and rewarding
• E) change definition, change mobilization, and change acceptance

---

Definitions:

Environmental Influences

External factors such as climate, pollution, and urban design that affect an individual's health, behaviors, and quality of life.

Hereditary Influences

Genetic factors passed down from parents to offspring that affect various characteristics and traits.

Overconfident

A cognitive bias characterized by an individual's belief that they are more capable or knowledgeable than they actually are.

Communication "Don't"

Guidelines or practices to avoid in effective communication, usually aimed at preventing misunderstandings or offense.