Which of the Following Statements Describes an Advantage of the Results-Driven

question 32

Multiple Choice

Which of the following statements describes an advantage of the results-driven change approach to managing change?

• A) It supplants the sole emphasis on activity with a focus on quickly measuring and improving results.
• B) Managers actually test to see if changes make a difference.
• C) Quick, visible improvements motivate employees to continue to make additional changes.
• D) Managers introduce changes in policies, procedures, rules, and regulations only when they will improve measured performance.
• E) All of these were cited as advantages of the results-driven change approach.

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Definitions:

Conflict Structure

The underlying framework or pattern of relationships, interests, and power dynamics that characterize a conflict.

Hiring a Mediator

The act of engaging an impartial third party to facilitate the resolution of a dispute between conflicting parties.

Balance Power

The distribution of power among various parties in a way that no one side has dominance over the others.

Principled Negotiation

A negotiation strategy that focuses on the merits of an issue and seeks mutual gains or objectives rather than positioning.