Which of the Following Types of Information Would Typically Be

question 101

Multiple Choice

Which of the following types of information would typically be collected as part of a job analysis?

• A) work activities
• B) tools and equipment used
• C) knowledge, skills, and abilities needed to do the job
• D) job context
• E) all of these

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Definitions:

Customer Service

The assistance and help offered by a business to individuals who purchase or utilize its goods or services.

Bank

A financial institution licensed to receive deposits, offer loans, and provide various financial services to individuals and businesses.

Marketing Program

A comprehensive plan that integrates all of the marketing strategies, tactics, activities, and resources required to achieve marketing goals and objectives.

Marketing Mix

A combination of factors that can be controlled by a company to influence consumers to purchase its products.