In Which of the Following Cases Would Written Communication Be

question 11

Multiple Choice

In which of the following cases would written communication be preferable to oral communication?

• A) when immediate feedback is needed
• B) when messages are complex and ambiguous
• C) when messages are emotion laden
• D) when messages are very simple
• E) when paralanguage is required

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Definitions:

Casual Acquaintances

People one knows slightly, but who are not close friends.

Selective Listening

The process of listening to and processing only parts of incoming auditory messages that interest the listener, often ignoring other parts.

Overwhelmed

A state of being where an individual feels unable to manage or cope with their current emotional or physical burdens.

Red Flag Words

Terms or phrases that signal potential problems or areas of concern, often used in communication to alert to issues.