Normative Controls Should Be Used When

question 7

Multiple Choice

Normative controls should be used when:

• A) cause-and-effect relationships are clear
• B) workers have been taught self-control skills
• C) responsibility for task accomplishment is given to autonomous work groups
• D) it is necessary to standardize all operations
• E) organizational culture, values, and beliefs are strong

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Definitions:

Scarcity

A condition where resources are limited compared to the demands or needs, leading to competition and value appreciation.

Pique Technique

A psychological strategy to capture people's interest by making a request in an unusual manner, thereby increasing the likelihood of compliance.

Social Influence

The effect of others on an individual's thoughts, feelings, and behaviors.

Reciprocation

A mutual exchange of actions or goods, often characterized by a return of a favor or response to an action.