An Accident at a U

question 91

Multiple Choice

An accident at a U.S. refinery killed two workers. By gathering information about how the men died in order to prevent a recurrence, the company used ____ control.

• A)concertive
• B)normative
• C)feedback
• D)concurrent
• E)bureaucratic

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Definitions:

Delegation

The transfer of authority or responsibility from one individual to another, often used to distribute tasks within an organization.

Favorable Relationship

Describes a positive and beneficial connection or interaction between individuals, groups, or entities, often leading to mutual benefits and satisfaction.

Proactive

Taking initiative by acting in anticipation of future problems, needs, or changes rather than reacting to events after they occur.

Low-Quality Exchange

A relationship characterized by minimal trust, respect, and commitment, often resulting in poor cooperation and communication.