Define Benchmarking and List the Three Steps in This Process

question 21

Essay

Define benchmarking and list the three steps in this process.

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Definitions:

Intercultural Competency

the ability to communicate effectively and appropriately with people of other cultures, understanding cultural differences and similarities.

Time Orientation Dimension

A cultural characteristic that reflects the extent to which a society values past, present, or future outcomes and behaviors.

Multinational Corporations

Companies that operate in multiple countries, managing production or delivering services in more than one country.

Ethnocentric

a belief in or assumption of the superiority of the cultural or ethnic group one belongs to.