The Three Principles That Characterize TQM Are Continuous Improvement, Customer

question 70

Multiple Choice

The three principles that characterize TQM are continuous improvement, customer focus and satisfaction, and ____.

• A) teamwork
• B) organizational dialogue
• C) the equity theory
• D) autonomy
• E) competitive advantage

Differentiate between Freud’s psychosexual stages and understand the behaviors associated with each stage.

Understand the concept of defense mechanisms and identify examples of specific mechanisms in various contexts.

Grasp Freud’s views on unconscious motivations and how they influence behavior.

Recognize the historical context of Freud’s theories and the critiques that have been leveled against them.

---

Definitions:

Oedipus Complex

A theory in psychoanalytic literature that describes a child's feelings of desire for their opposite-sex parent and jealousy and rivalry with their same-sex parent.

Dependence

The state of relying on or being controlled by someone or something else for support, sustenance, or survival.

Capacity For Motherhood

The potential or ability of an individual to assume the role and responsibilities of a mother, both physically and emotionally.

Flight From Womanhood

A psychological concept exploring how some individuals may reject or distance themselves from their gender identity or femininity due to various reasons, including societal pressures or personal conflicts.