Which of the Following Is the Most Common Communication Error

question 27

Multiple Choice

Which of the following is the most common communication error in patient care?

• A) Providing unwarranted assurance
• B) Giving advice
• C) Using medical terminology
• D) Using leading questions
• E) Talking too much

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Definitions:

Retrieval Cues

Stimuli that assist in the recall of information stored in memory, facilitating the access to memories.

Theta Waves

Brainwave activity in the frequency range of 4-7Hz, typically associated with drowsiness or the early stages of sleep.

Recency Effect

A cognitive bias that makes people more likely to remember the last items in a series.

Primacy Effect

The tendency to remember information at the beginning of a list better than the information that follows.