Nisha Is a Retail Manager at Hexagon Corp

question 91

Multiple Choice

Nisha is a retail manager at Hexagon Corp. She needs to troubleshoot customer complaints about a product. She has to decide whether to scrap the product or replace it with a different brand. Based on customer complaints about the product and favorable online reviews of alternate brands, she decides to switch to a different brand. According to the normative decision theory, which of the following decision-making styles has Nisha adopted in this scenario?

• A) AI
• B) AII
• C) CI
• D) GII

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Definitions:

Individualistic Societies

Societies that prioritize the needs and rights of the individual over those of the group or community.

Group Membership

The affiliation or identification with one or more social groups, which can influence individual attitudes, behaviors, and perceptions.

Reciprocity Principle

The social norm that suggests that people should return a favor or action with another equivalent favor or action.

Search-And-Rescue

Operations or missions tasked with locating and providing aid to people who are in distress or imminent danger.