Wilvade Inc

question 85

Multiple Choice

Wilvade Inc. has modified the work timings for its employees. The employees of the company believe that the new timings are inconvenient and voice their concerns to the management. The management tries to understand the perspective of the employees and is willing to address their issues. In this scenario, the management of Wilvade Inc. is most likely using _____.

• A) empathetic listening
• B) incongruent communication
• C) reactive communication
• D) respondent conditioning

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Definitions:

Extinct

A term describing a species, family, or larger group of organisms that no longer exists anywhere on Earth.

Conditioned Response

A response acquired through learning to a stimulus that was once neutral but has been frequently paired with a stimulus that elicits an automatic response.

Spontaneous Recovery

The reappearance of a previously extinguished conditioned response after a pause.

Stray Dog

A dog that lives on the streets and is not owned or cared for by a specific person.