Which of the Following Statements Is True of the International

question 80

Multiple Choice

Which of the following statements is true of the International Organization for Standardization (ISO) 9000 certification?

• A) It helps organizations achieve consistency in quality assurance.
• B) It helps organizations specifically manage, monitor, and minimize harmful effects on the environment.
• C) It requiresa companyto show that it is following its own procedures for improving production.
• D) It is specifically applicable to the travel and tourism industry.

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Definitions:

Learned Helplessness

A condition in which a person suffers from a sense of powerlessness, arising from a traumatic event or persistent failure to succeed, leading to decreased motivation and depression.

Passive Resignation

A state of acceptance of a situation without attempting to change it or protest, often stemming from a feeling of powerlessness.

Aversive Events

Unpleasant or harmful experiences that individuals seek to avoid or escape.

Internal Locus

An internal locus of control refers to the belief that individuals can influence events and their outcomes, relying on their own efforts and actions.