When Placing Callers on Hold, How Often Should You Check

question 60

Multiple Choice

When placing callers on hold, how often should you check back to make sure the caller still wants to remain on hold?

• A) No longer than 1 minute
• B) Every 2 minutes
• C) Until time is available to talk
• D) It is not necessary to check back; patients will hold until you return to the call

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Definitions:

Domain

All possible values of x for which a given function is defined.

Composition

In mathematics, composition is the application of one function to the result of another, denoted as \((f \circ g)(x) = f(g(x))\).

Composition

The process of combining two functions by applying one function to the results of another.

Function

A relation between sets that assigns to each element of a set exactly one element of another set.