The Medical Assistant Should Never Argue with a Patient on the Telephone

question 36

True/False

The medical assistant should never argue with a patient on the telephone or attempt to place blame on the patient's actions when a disagreement arises.

Understand levels of critical thinking in nursing and apply them appropriately.

Utilize scientific knowledge and experience to select strategic nursing care actions.

Understand the distinction between controlled and automatic processes.

Recognize the characteristics and examples of altered states of consciousness.

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A plain text file that uses a specific formatting by separating values with commas, often used for data interchange between applications.

Comma

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