Use This Figure for the Questions That Follow

question 82

Multiple Choice

Use this figure for the questions that follow.

-What language is the second-most common in Latin America?

• A) Portuguese
• B) Spanish
• C) English
• D) Quechua
• E) Aymara

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Definitions:

TPS

Transaction Processing System; a type of information system that collects, stores, modifies, and retrieves the transactions of an organization.

ERP

Enterprise Resource Planning, a software that manages and integrates a company's financials, supply chain, operations, commerce, reporting, manufacturing, and human resource activities.

SCM

Supply Chain Management is the strategic oversight of the flow of goods, money, and data from the initial supplier to the manufacturer, then through the wholesaling and retailing stages, and ending with the consumer.

CRM

Stands for Customer Relationship Management, a strategy for managing an organization's relationships and interactions with customers and potential customers.