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_____ wrote Quality Is Free in 1979 and is best known for suggesting that organizations strive for zero defects.
Point Estimate
A single value given as the best guess or estimate of a population parameter based on sample data.
Interval Estimate
An interval estimate is a range of values derived from sample statistics that is likely to contain the value of an unknown population parameter.
Population Parameter
A numerical value summarizing the entire population that can often be estimated by a statistic derived from a sample.
Margin of Error
The maximum expected difference between the true population parameter and a sample estimate of that parameter.
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