A(n) _____ Is Any Instance Where the Product or Service

question 2

Multiple Choice

A(n) _____ is any instance where the product or service fails to meet customer requirements.

• A)defect
• B)yield  
• C)deliverable
• D)variance

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Definitions:

AFL-CIO

The American Federation of Labor and Congress of Industrial Organizations, a national trade union center representing millions of workers in the United States.

Grievance-Handling

The process through which workplace issues or complaints from employees are managed and resolved by an organization.

Union Members

Individuals who are part of a labor union, an organization that represents workers' interests in negotiations with employers.

Private Sector Employees

Individuals who work for businesses or organizations that are not owned or operated by the government.