In Bartlett's (1932) Study, Upper-Class British University Students Tended To

question 8

Multiple Choice

In Bartlett's (1932) study, upper-class British university students tended to:

• A)recall "war of the ghosts" verbatim because they had been taught to memorize poems.
• B)not attend to the story because it was not about British life.
• C)show unintentional distortions consistent with their own schemas.
• D)remember better when the story was not given a supernatural title.

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Definitions:

Frames of Reference

The experiences, ideas, values, and information that an individual uses to interpret and understand messages.

Miscommunication

A failure to communicate effectively, leading to misunderstandings or confusion.

Organizational Culture

The values, behaviors, and beliefs that contribute to the unique social and psychological environment of a business or organization.

Oral Communication

The exchange of information or ideas through spoken words.