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Göthe, Oberauer, and Kliegl (2007) compared younger and older adults in two tasks.One task was a visual-motor task in which participants had to mentally track the location of an arrow as it moved to various marked locations on a computer screen.The second task was a simple numerical task, that is, to add a number to a pre-existing sum every time the participant heard a tone.They found that:
Sexual Harassment
Sexual harassment involves unwanted sexual advances, or obscene remarks or actions, typically in the workplace or academic settings.
Customer Complaints
Expressions of dissatisfaction or grievances from customers about a product or service.
Improvements
Enhancements or upgrades made to processes, products, or systems to increase efficiency, effectiveness, or satisfaction.
Service
Activities or functions that are provided to meet the needs of customers or clients, often in exchange for payment.
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