Which of the Following Does Not Conform to the General

question 13

Multiple Choice

Which of the following does not conform to the general rules for telephone collections? (Select all that apply.)

• A) Call only between 8 AM and 9 PM
• B) Make repeated telephone calls on the same day
• C) Assume a positive attitude
• D) Keep the conversation brief and to the point
• E) Leave a message at work revealing the nature of the call

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Definitions:

Futures Contract

An agreement in law whereby parties commit to buying or selling an asset, such as a financial instrument or commodity, at a set price, to be concluded on a defined future date.