Which of the Following Does Not Conform to the General

question 13

Multiple Choice

Which of the following does not conform to the general rules for telephone collections? (Select all that apply.)

• A) Call only between 8 AM and 9 PM
• B) Make repeated telephone calls on the same day
• C) Assume a positive attitude
• D) Keep the conversation brief and to the point
• E) Leave a message at work revealing the nature of the call

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Definitions:

Permanent

Describes something that is intended to exist or last indefinitely without change, ending, or expiry.

Extended Family

Expands the nuclear family “vertically” by adding another generation—one or more of the spouses’ parents—to the household.

Same Household

Refers to individuals who reside in the same dwelling, sharing living quarters and daily lives, often related by blood, marriage, or legal ties.

Grandparents

The parents of one's parents, who can play various roles in the family structure, from caregivers to sources of wisdom and tradition.