Examlex
What are the two variables used in Kraljic's (1983) purchasing portfolio approach?
Dentistry
The medical field focused on the study, diagnosis, prevention, and treatment of diseases, disorders, and conditions of the oral cavity.
Word-of-mouth Communications
A form of unpaid promotion where satisfied customers recommend products or services to others in their social or professional circles.
Service Quality Dimension
Aspects or elements that determine the perceived quality of a service, including reliability, responsiveness, assurance, empathy, and tangibles.
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