Which of the Following Are Potential Benefits of Critical or Key

question 56

Multiple Choice

Which of the following are potential benefits of critical or key performance indicators? 

• A) They facilitate discussions on how to improve service levels. 
• B) They improve performance. 
• C) KPIs should be subjective 
• D) KPIs should be not be 'cost-driven'.

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Definitions:

Tariffs

Government levies on goods that are imported or exported.

Trade Imbalance

A situation where the value of a country's imports significantly exceeds or is less than the value of its exports, affecting the national economy.

Regulatory Environmental Forces

Government policies, laws, and regulations that affect business operations, particularly concerning environmental protection.

Environmental Scanning

The process of gathering, analyzing, and interpreting information about external influences that could impact an organization's decision-making process.