Which of the Following Is Not a Key Performance Indicator

question 12

Multiple Choice

Which of the following is not a key performance indicator (KPI) for measuring the quality of incoming goods and services? 

• A) The percentage of rejected deliveries related to the number of total deliveries made. 
• B) The percentage of supplies rejected, but repaired goods. 
• C) The percentage of the volume that has been ordered from contracted suppliers versus the total contract spend. 
• D) The cost related to repair of incoming goods and services.

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Definitions:

Labor Dispute

A conflict between employees and their employer regarding work conditions or terms of employment.

Fair Labor Standards Act

A United States federal law that establishes minimum wage, overtime pay eligibility, recordkeeping, and child labor standards for employees in the private sector and in Federal, State, and local governments.

Federal Minimum Wage

The lowest legal hourly wage that employers can pay their employees, as mandated by federal law.

Landrum-Griffin Act

A U.S. law enacted in 1959 to regulate labor unions' internal affairs and their officials' relationship with employers.