HRD Interventions Can Be Evaluated Using a Variety of "Hard

question 74

Multiple Choice

HRD interventions can be evaluated using a variety of "hard" and "soft" measures.Which of the following would NOT be a "hard" measure?

• A) immediate, post training, employee survey
• B) cost-benefit analysis
• C) reduced employee turnover
• D) increased customer satisfaction and retention

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Definitions:

Annual Real Return

The measure of profit or loss on an investment over a one-year period, adjusted for inflation.

Stock Prices

the cost per share of owning a portion of a company, which fluctuates based on investor demand and market conditions.

Interest Rates

Interest rates are the cost of borrowing money or the reward for saving, typically expressed as a percentage of the principal amount.

Corporate Profits

The surplus income of a corporation after all expenses, including taxes and operational costs, have been deducted from total revenues.