Donald Kirkpatrick Described Which of the Following Four Training Evaluation

question 9

Multiple Choice

Donald Kirkpatrick described which of the following four training evaluation criteria?

• A) reaction, learning, job behavior, modification
• B) reaction , learning, job behavior and results
• C) context, input, process and product
• D) context, input, process and modification

Compare and contrast the uses, similarities, and differences between conditional sales agreements and chattel mortgages.

Identify the characteristics that distinguish services from tangible goods.

Understand the classification of services based on their method of delivery (people-based vs. equipment-based).

Recognize the unique marketing concerns associated with different types of services.