Performance Management

question 22

Multiple Choice

Performance management:

• A) Involves giving annual performance evaluations
• B) Incorporates goal setting
• C) Means tying pay to performance evaluations
• D) Focuses on the ongoing process of performance improvement

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Definitions:

Sales Presentation

A pitch or demonstration designed to persuade a customer to purchase a product or service.

Customer Benefit Plan

A strategic approach in sales that outlines how a product or service specifically meets the needs and expectations of a customer, highlighting the advantages and value it provides.

Sales Call Planning

The process of preparing to approach a prospect attempting to make a sale.

Closing The Deal

The final step in a sales process where terms are agreed upon, and the transaction is completed.