What Role Should Senior Management Take in a TQM Program

question 17

Multiple Choice

What role should senior management take in a TQM program?

• A) hands-off - it is the workers' program
• B) they need to guide the implementation of the program
• C) they need to facilitate the TQM training
• D) none

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Definitions:

Retina

A light-sensitive layer of cells found at the back of the eye's inner surface, responsible for converting light into neural signals that are sent to the brain, enabling vision.

Rapidly Evolve

The process by which species undergo significant genetic changes in a relatively short period of time, often in response to environmental changes or pressures.

Detoxify Drugs

The process by which biological systems, often notably the liver in humans, modify and remove the toxic effects of drugs and other harmful substances.

Reproduce Rapidly

The ability of organisms to produce a high number of offspring in a short amount of time, often leading to quick population growth.