Which of the Following Did a Poll Find to Be

question 128

Multiple Choice

Which of the following did a poll find to be the most important variable in employee productivity?

• A) pay level
• B) quality of the employee-supervisor relationship
• C) quality of the workplace environment
• D) the benefits that employees enjoyed

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Definitions:

Equipment-based Services

Services that require the use of specialized equipment or machinery to fulfill customer needs.

Intangibility

The characteristic of a service or good that cannot be physically touched or seen.

Method of Delivery

The specific approach or means through which a product, service, or information is conveyed to the recipient.

Management Consulting

A service provided by experts who advise organizations on how to improve their performance through the analysis of existing organizational problems and the development of plans for improvement.