Deming's Total Quality Management System Largely Ignored the Needs of Customers

question 43

True/False

Deming's total quality management system largely ignored the needs of customers.

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Definitions:

Sherman Act

An important United States antitrust law enacted in 1890 to prohibit monopolies and practices that restrain trade or commerce among states.

Congress

The national legislative body of the United States, made up of the House of Representatives and the Senate.

Conglomerate Business

A large corporation formed by the merging of separate and diverse firms, involved in unrelated business activities.

Japan

A country located in East Asia, known for its rich culture, advanced technology, and historical significance.