Three Managers Work at the Pabco Company

question 145

Multiple Choice

Three managers work at the Pabco Company. Aaron really "cracks the whip" on his employees and firmly believes in strict controls and punishment for those employees who do not perform to company expectations.

Zach has very few controls and believes that as long as people know what their objectives are, they will exercise self-control and self-direction.

Susan has been trying to improve working conditions and manager-employee relations to increase the level of productivity in her department.
-Susan was trying to use what type of Herzberg factors to increase productivity?

• A)motivators
• B)hygiene
• C)social
• D)esteem

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Definitions:

Semantic Scaling Methods

Techniques used in surveys and research to measure the meaning that respondents attach to specific attributes or concepts, typically involving a range of scales.

Multidimensional Scaling

A statistical technique used in market research to analyze similarities or dissimilarities in preferences or perceptions among products or services.

Customer Value Map

A visual tool that helps businesses analyze and display the value that customers place on their product or service compared to its competitors.

Relative

A term used to describe something in comparison or in relation to another variable, often used in analysis or assessments.