When a Company's Scorecard Is Not Balanced, It Usually Tends

question 86

Multiple Choice

When a company's scorecard is not balanced, it usually tends to overemphasize the area that ________.

• A) involves customers
• B) has to do with productivity
• C) best matches its organizational style and philosophy
• D) contrasts most with its organizational style and philosophy

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Definitions:

Working Memory

Working memory is a cognitive system with a limited capacity that is responsible for temporarily holding information available for processing.

Vocabulary

The set of words known and used by an individual or understood within a particular language.

Language Acquisition Device

A hypothetical mechanism proposed by Noam Chomsky that suggests humans are born with an innate ability to understand the principles of language.

Nativist Theory

A theory in psychology that suggests that certain skills or abilities are "native" or hard-wired into the brain at birth.