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University (Scenario) Gina Is a Dean at Polydor College, a School with School

question 103

Multiple Choice

University (Scenario)
Gina is a dean at Polydor College, a school with almost 6,000 students. In her daily activities, she has to deal with problems that involve students, faculty, curriculum, budgets, and a variety of other things.
Among the problems Gina needs to deal with are complaints from students that the Physics Department has only one faculty member who is a woman and one who is a member of a minority group. Gina has been meeting with the department chair to address this problem.
Gina recognizes that students and parents pay a lot of money to attend the university, so when large and small problems arise Gina wants them dealt with effectively. She has installed a 24-hour "Hassle Line" with highly trained people to answer questions and solve problems. She hopes to have her Hassle Line employees function within a customer responsive culture.
-In the Physics Department, which choice best characterizes the problem Gina needs to work on?

Definitions:

Operational Cost

Expenses associated with the day-to-day functions of a business, including costs for materials, labor, and overhead.

Patent Protection

A legal right granted by the government to an inventor granting them exclusive rights to use, sell, and manufacture an invention for a certain period of time.

Going Local

Refers to the preference for local products, services, and experiences over those that are global or imported.

Innovator's Imperative

The necessity for innovators to continually seek out and implement new ideas, solutions, or technologies to stay competitive and relevant.