A Queuing Theory Analysis for the Department of Motor Vehicles

question 28

Multiple Choice

A queuing theory analysis for the Department of Motor Vehicles determines that customers typically wait for 8 minutes and that the agency should strive never to exceed more than 5 customers in a single line.What is the maximum amount of time that customers should be expected to wait?

• A)8 minutes
• B)40 minutes
• C)20 minutes
• D)24 minutes

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Definitions:

Cabinet Departments

Major administrative units in the executive branch of the U.S. federal government, each headed by a Secretary, that advise the President and execute government policy.

Final Rules

The definitive set of regulations issued by an authority after considering public feedback on the proposed rules.

Binding Legal Effect

Describes an agreement or action that is legally enforceable in a court of law.

Administrative Agencies

Governmental bodies responsible for enforcing laws and regulations within specific areas of expertise and jurisdiction.