All of the Following Are Characteristics of a Highly Formalized

question 109

Multiple Choice

All of the following are characteristics of a highly formalized organization EXCEPT ________.

• A)explicit job descriptions
• B)little discretion for employees
• C)minimum number of rules
• D)a standardized way of doing things

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Definitions:

Problem-Solution

A strategy focusing on identifying a problem and proposing a solution to address it, commonly used in marketing and product development.

Questioning Approach

A sales technique involving asking targeted questions to understand customer needs, preferences, and challenges, facilitating a more tailored sales pitch.

Apologize

The expression of regret or sorrow for having made a mistake or caused inconvenience, aiming to mend a relationship or situation.

Demonstration Approach

A sales technique where the product or service is presented in action, showcasing its benefits and functionalities directly to potential customers.