The Existence of a Performance Gap

question 30

Multiple Choice

The existence of a performance gap

• A) should cause management to question their objectives, strategies, and policies.
• B) is not an indicator of problems if it only happens once.
• C) is only the concern of top management because they set the original strategies.
• D) should cause management to look only within the organization to determine the problem.
• E) should signal the immediate need for a layoff.

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Definitions:

Passive Communication

A style of communication where the individual fails to assert their own ideas or needs, often avoiding confrontation.

Group Size

The number of individuals constituting a group or team, which can influence dynamics, interaction, and outcomes.

Response Bias

describes a tendency in survey or research participants to answer questions inaccurately due to various factors, including question wording, methodology, or personal bias.

Bogus Ads

Advertisements that contain false, deceptive, or misleading claims about a product or service, intended to manipulate consumers.