The Radical Redesign of Business Processes to Achieve Major Gains

question 3

Multiple Choice

The radical redesign of business processes to achieve major gains in cost,service,or time is called

• A) total quality management.
• B) reengineering.
• C) management by objectives.
• D) action planning.
• E) statistical process control.

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Definitions:

After-Tax Cost of Debt

The interest expense on debt adjusted for taxes, showing the actual cost of debt financing after considering the tax shield.

WACC

Weighted Average Cost of Capital; a calculation of a firm's cost of capital in which each category of capital is proportionately weighted.

Component Cost of Debt

The effective rate that a company pays on its current debt, incorporating tax effects.

Preferred Shares

Preferred Shares are a type of stock that grant holders preferential treatment over common stockholders in terms of dividends and assets during liquidation, but usually do not carry voting rights.