Behavior Substitution Occurs When

question 100

Multiple Choice

Behavior substitution occurs when

• A) a division or functional unit views itself as a separate entity and refuses to cooperate with other divisions or units in order to keep its performance measures at a high level.
• B) there is a failure to produce at or near full capacity.
• C) individuals are placed into positions not suited to their abilities.
• D) individuals focus more of their attention on those aspects which are measurable than on those which are not.
• E) managers concentrate too much on short-term performance objectives.

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Definitions:

Core Values

Fundamental beliefs or principles that guide an organization's internal conduct as well as its relationship with the external world.

Value System

The organization of one’s beliefs about preferred ways of behaving and desired end-states.

Green Apron Book

A guide developed by Starbucks for its partners (employees), emphasizing the company's values, commitments, and ways of creating a great work environment.

Punctual

The characteristic of being on time for appointments, meetings, and other obligations.