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Organizations are moving toward more __________-focused development approaches, seeking to improve not only the functionality of the systems they have in place, but consumer confidence in their product.
Better-than-average Effect
A cognitive bias where individuals overestimate their own qualities and abilities relative to others.
Self-serving Bias
A common tendency for individuals to attribute positive outcomes to their own character but attribute negative outcomes to external factors.
Narcissism
A personality trait characterized by an inflated sense of self-importance, need for admiration, and lack of empathy for others.
Learned Helplessness
A scenario where a person is burdened with feelings of inability to exert control, typically following a harrowing event or successive failures.
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