The Proper Procedure for Collecting a Serum Specimen Is to

question 43

Multiple Choice

The proper procedure for collecting a serum specimen is to

• A) use a green-topped tube.
• B) allow the specimen to clot.
• C) use a microhematocrit tube.
• D) use a red or marbled-top tube.
• E) B and D.

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Definitions:

Semantic Barriers

Obstacles to communication that occur when the sender and receiver have different interpretations of the meanings of words or phrases used.

Selective Listening

When individuals block out information or only hear things that match preconceived notions.

Filtering

The process of modifying, withholding, or manipulating information as it is transmitted through channels or hierarchies within an organization.

Feedback-seeking

The process of actively requesting information about one's performance or behavior.