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James Pennebaker has demonstrated that
Customers
Individuals or entities that purchase goods or services from a business.
Experienced Employees
Workers who possess a significant amount of knowledge and skill in their field or job, usually acquired through years of work and practice.
Operating Ratios
Metrics that measure the efficiency and profitability of a company's operations by comparing various expenses to net sales.
Industry Standards
Agreed-upon norms and specifications within an industry to ensure quality, safety, and efficiency.
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