Which Ethnic Group Has the Lowest Rates of Heavy and Binge

question 2

Multiple Choice

Which ethnic group has the lowest rates of heavy and binge drinking?

• A) European Americans
• B) Asian Americans
• C) Hispanic Americans
• D) Native Americans

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Definitions:

SPIN Approach

A sales technique that focuses on understanding the Situation, Problem, Implication, and Need-payoff to effectively sell a product or service.

Customer Benefit Approach

A sales strategy that focuses on emphasizing the advantages and positive outcomes a customer will gain from a product or service.

Prospect's Response

The reactions or replies given by a potential customer during a sales interaction, which can range from interest to objection.

SPIN Approach

A sales technique based on four types of questions—Situation, Problem, Implication, Need-payoff—aimed at guiding a potential customer through the decision-making process.