Jakeel Is a New Sales Representative with Sensations,Inc

question 60

Multiple Choice

Jakeel is a new sales representative with Sensations,Inc.He attends a regional sales meeting,followed by a reception.He converses with three new sales people and an hour later forgets their names.This is an example of the following bad listening habit:

• A)Faking attention: he pretends to listen but misses the message.
• B)Empathetic listening: he is unable to be objective because her emotions are in the way.
• C)Stereotyping; the speakers did not meet his standards, so he prejudged them.
• D)Failing to observe nonverbal aids: he does not take note of the body language of the sales reps.

---

Definitions:

Trade Dress

The visual appearance or packaging of a product that signifies the source of the product and is legally protected.

Colour Code

A system for classifying and communicating colors, often used in design, art, and marketing.

Copyright

Legal right granted to the creator of an original work, including the right to copy, distribute, and adapt the work.

Stream of Consciousness

A literary technique or narrative mode that attempts to capture the flow of thoughts and feelings running through the mind.