Two Techniques for Effectively Presenting a Negative Idea Are

question 56

Multiple Choice

Two techniques for effectively presenting a negative idea are

• A)use passive voice and place the bad news in a dependent clause rather than the main clause.
• B)use active voice and place the bad news in a separate sentence.
• C)use non-specific words and place the bad news at the beginning of the message.
• D)use concrete words and place the bad news at the end of the message.

---

Definitions:

Spreadsheet Formula

A set of instructions used in spreadsheet software that performs calculations or other actions on data.

Spreadsheet Software

An application program such as Microsoft Excel or Lotus 1-2-3 that enables a user to do calculations and numerical analyses easily.

Enterprise Resource Planning

A type of software that organizations use to manage day-to-day business activities such as accounting, procurement, project management, and manufacturing.

Back Office

The administrative and support personnel in an organization who are not client-facing.